Blog
Software delivery insights.
Long-form articles on agent-led delivery, modernization, data, QA, and Salesforce from the Intronsoft team. Filter by service or industry to find what matches your roadmap.
Bala Velayutham
A POC without exit criteria becomes a permanent pilot: interesting enough to demo, too fragile to fund, and never safe enough to operate.
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Agents need autonomy tiers. Read, suggest, and act workflows carry different blast radius, audit, approval, and segregation-of-duties requirements.
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Demo prompts prove the demo still works. Production evals need real workflow traces, expected tool behavior, policy checks, and regression gates.
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Agent incidents are side-effect incidents. The first response should freeze tools, context, and autonomy before anyone edits the prompt.
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Better models do not fix wrong, stale, or over-broad context. Enterprise AI lives or dies on what you load, from where, how fresh it is, and who may see it.
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A chat UI with tool access is not a production agent. Teams ship demos without workflows, guardrails, permissions, memory boundaries, or rollback. Here is the system design layer leaders should demand first.
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